1. Personal Data We Collect

We may collect and process the following categories of personal data:

2. Lawful Basis for Processing

We process personal data only when we have a lawful basis, including:

• Consent – when you explicitly agree (e.g., contact forms, newsletters)
• Contract – to provide services you request
• Legal obligation – when required by law
• Legitimate interests – to improve our website and services without overriding your rights

You have the right to withdraw consent at any time.

3. How We Use Personal Data

• Respond to inquiries and provide support
• Operate and improve the website
• Communicate service-related information
• Send marketing communications (only with consent)
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to ensure website functionality, analyze usage, and improve user experience.

• Ensure website functionality
• Analyze usage and performance
• Improve user experience

Where required by law, we obtain explicit cookie consent before using non-essential cookies. You can also manage cookies through your browser settings or cookie banner.

5. Data Sharing and Processors

We do not sell your personal data. We may share data with trusted service providers, including:

• Hosting providers
• Analytics services
• Email or form processing services

All third parties act as Data Processors and are contractually bound to comply with GDPR.

6. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)
• Transfers to countries with EU adequacy decisions

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes described in this policy
• Meet legal, accounting, or regulatory requirements

After this period, data is securely deleted or anonymized.

8. Your Rights Under GDPR

You have the following rights:

• Right of access – obtain a copy of your data
• Right to rectification – correct inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

You can exercise these rights by contacting us at info@exatron.in.

9. Supervisory Authority

If you are in the EU and believe your data protection rights have been violated, you may lodge a complaint with your local Data Protection Authority (DPA).

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

• Unauthorized access
• Loss or destruction
• Alteration or disclosure

However, no online system is completely secure.

11. Children’s Data

Our website is not intended for children under 16 years of age, and we do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.